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  1. Help Center
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  3. The tracking information says "a notice card is left", why did not I get it?

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The tracking information says "a notice card is left", why did not I get it?

The notice card is a small paper that the delivery man put into your mailbox or under your door. If you couldn't find it, the simplest way is to contact the carrier through their helpline and get further instructions on where to pick up.

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  • My parcel is "In Transit" for quite a while. What is the exact location?
  • The tracking says my parcel was delivered, but I did not receive it, what to do?
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