Emergency plans have been activated to mitigate the impact of winter storms across the United States, including in our hub areas in Memphis and Indianapolis. Our top priority is to ensure the safety and health of our employees while providing customers with the highest possible quality service.
A nationwide service interruption notice has been issued, and the goods originally scheduled to be delivered on Thursday, January 29th may be delayed as a result.
The degree of impact may vary depending on the selected service, city, state, and postal code. Please visit the 'Service Reminders' page on Fedex.com for the latest information. Residential recipients can register for the "FedEx Delivery Management" service to stay informed about the shipping progress of their packages in a timely manner.
Please note that delays caused by adverse weather conditions are not applicable to refunds or refund credit applications under the "Refund Guarantee Policy" according to the FedEx service guidelines.